Contact information

Welcome to XYLO! We're here to help with questions about our products, orders, shipping, returns, and more.

Business Name: XYLO LLC

Store Name: XYLO

Location: Wilmington, North Carolina, United States

Customer Support Email: support@shopxylo.com

Customer Support

For assistance with an order, please email our customer support team and include your order number, if applicable.

We aim to respond to customer inquiries within 1–2 business days.

Order Assistance

Our team can assist with:

• Product questions and availability

• Order status and tracking

• Shipping and delivery concerns

• Returns, refunds, and cancellations

• Damaged, defective, or incorrect products

Business Inquiries

For wholesale opportunities, supplier partnerships, and other business-related inquiries, please contact us using our business email.

Thank you for choosing XYLO!